Answers
Frequently asked questions
What does Kgammonph sell?+
Physical home organization products — shoe racks, key shelves, umbrella stands, storage bins, baskets, labels and similar entryway and utility items. We ship finished goods only and do not provide any installation, repair or trade service.
What currency are prices in?+
All prices are shown and charged in US Dollars (USD).
How much is shipping?+
Standard US shipping is a flat $6 and free on orders over $55. Full details are on our Shipping & Delivery page.
How long will my order take?+
Orders are dispatched within 1–2 business days. Standard delivery typically arrives in 3–7 business days depending on your location. A tracking number is emailed when your order ships.
What is your returns policy?+
You can return unused, un-installed items in their original packaging within 14 days. See the full Returns & Refunds policy, including the conditions for wall-mounted items.
How can I pay?+
We accept major credit and debit cards through Stripe Checkout and payments via PayPal. Card details are handled securely by the payment provider and are never stored on our servers.
Do wall-mounted products come with fixings?+
Wall-mounted items include standard wall plugs and screws and a fitting template. Always check the product specs for the maximum load and suitable surfaces, and use the correct fixings for your wall type.
Can I order in bulk for a property or office?+
Yes — use our bulk & trade order form for a quote. We supply products only and do not provide fitting services.
How do I contact you?+
Email support@kgammonph.shop or call +44 7554293067. Monday to Friday, 9:00am – 5:30pm (UK time).