Privacy Policy

This Privacy Policy explains how K. GAMMON PLUMBING & HEATING LTD (trading as Kgammonph, "we", "us") collects, uses, and protects your personal data when you use kgammonph.shop. We are the data controller for the personal data described here.

Data we collect

• Order data: name, delivery and billing address, email, and phone number provided at checkout.
• Enquiry data: details you submit through our contact or bulk-order forms.
• Technical data: basic device and usage information and essential cookies needed to operate the site, such as your shopping bag.

Payment card details are handled directly by our third-party payment providers. We do not store full card numbers on our servers.

How we use your data

• To process and deliver your orders and provide customer care.
• To respond to contact and bulk-order enquiries.
• To meet legal, accounting, and fraud-prevention obligations.
• To improve our website and product range.

Legal bases (GDPR)

We rely on the performance of a contract (to fulfil your order), our legitimate interests (to run and improve our store securely), legal obligation (for tax and accounting records), and consent (for optional communications, which you may withdraw at any time).

Sharing your data

We share data only with service providers that help us operate, such as payment processors, shipping carriers, and IT providers, and only as needed to deliver our service. We do not sell your personal data.

Retention

We keep order records for as long as needed to fulfil orders and meet legal and accounting requirements, then delete or anonymise them.

Your rights

Under GDPR and the CCPA you may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, request portability, and opt out of the sale of personal information (we do not sell it). To exercise any right, email support@kgammonph.shop.

International transfers

Where data is processed outside your country, we use providers that apply appropriate safeguards for international transfers.

Contact

K. GAMMON PLUMBING & HEATING LTD, Clarke Gower & Co, 181 Cole Valley Road, Hall Green, Birmingham, B28 0DG (Company No. 05250235). Email support@kgammonph.shop or use our contact page.